- Delivery to the UK and Ireland in One working day. Orders may take 2 to 4+ days to all other countries.
- All orders are only fulfilled once a valid UK prescription has been issued.
- All orders are fulfilled from our UK & Ireland dispensing pharmacists (licensed in the UK)
We would like to advise all patients to consult with their physician prior to taking any new course of medication. Should there be any concerns it is in your best interests to seek professional medical advice. As part of the ordering process you will be asked to complete a questionnaire specific to each drug. It is vital that this is completed correctly and in full detail.
We recommend that every patient reviews all information concerning relevant medication before submitting a consultation form.
ABOUT UKMEDIX.CO.UK
What prescription medicines do you dispense?How do you guarantee that your medicines are genuine?
How does an online medical consultation work exactly?
MY
ORDER
What happens once I submit my order?
Is
shipping included in the price shown?
When
is payment taken?
What
currency will I be charged in?
What
will show on my credit card statement?
When will my order arrive?
Will my order be discreetly packaged?
Do I need to be at home in order to sign for it?
I placed my order a few days ago and it has still not
arrived. What should I do?
Can I place an order on the telephone?
Can I return my medicine for a refund?
Can I pay by cheque or postal order?
What credit or debit cards do you accept?
PRIVACY AND SECURITY
What are your policies on privacy and security?
Will I receive unsolicited emails or post?
Why do you need my phone number on the order form?
What prescription
medicines do you dispense?
We dispense Viagra, Xenical
and Propecia. These
are medicines that can be prescribed via an online
consultation. These medicines do not require a physical examination. We
do strongly recommend that you consult with your physician
if you have any concerns about either your health, or about
using any of these products.
How do you guarantee
that your medicines are genuine?
Our products are branded medicines carrying the manufacturers stickers
and hallmarks. They are dispensed from UK
pharmacies.
How does an online medical consultation
work exactly?
An online consultation uses the internet to facilitate the patient’s access to healthcare. This
is particularly beneficial for sensitive conditions. You fill in the online
questionnaire on your health/medical condition, which is in turn securely
forwarded and reviewed in complete confidence by a UK doctor. This online
consultation is only used for medical conditions that do not require a
physical examination.
What happens once I submit
my order?
Once we receive your order,
it is securely forwarded to a doctor. He will review the information that
you have submitted and will either approve or decline your request. Should
your order be approved the doctor will write your prescription and send
it in confidence to a pharmacy. The pharmacy then completes and delivers
the package to you. Your prescription will include information detailing
the dosage and cautionary information.
Is shipping included in the price shown?
Yes shipping is included in the price shown and is carried out by the Royal Mail trackable service.
When is payment taken?
Payment is taken once the prescription has been issued and the goods dispatched.
What currency will I be charged in?
We only transact in GBP sterling - no other currencies are accepted.
What will show on my credit card statement?
UK Medix will appear on your credit card statement.
When will my order
arrive?
Within the UK we send all orders by Royal Mail Special Delivery which
guarantees next day delivery by 1pm.* All other countries pls allow 2 to 4 days for delivery.
Will my order be discreetly
packaged?
Yes. All packages will be discreetly wrapped and dispatched to ensure
safe arrival.
Do I need to be at home
in order to sign for it?
Yes. You need to be available to sign for delivery at the address which
you give on your order form, however, you may give your work address if
you wish.
I placed my order more
than 2 days ago and it has still not arrived. What should I do?
Kindly contact us immediately with your order number. Although this has
never happened with a ukmedix delivery, in the unlikely event, all our
orders are easily traced and we will organise a new shipment for immediate
dispatch incurring any costs ourselves.
Can I place an order
on the telephone?
No. Orders need to be submitted with a complete consultation form, and
therefore need to be completed online.
Can I return my medicine
for a refund?
Returned medicines cannot be re-used. Therefore, we are not able to offer refunds if you change your mind medicines are sent to you.
Can I pay by cheque
or postal order?
No. At this time ukmedix only accepts major credit cards.
What credit or debit cards do you accept?
We accept all major credit cards (Visa and Mastercard) through our secure payment station. All transactions are processed through Mastercard or Visa both are global solution providers for online e-commerce transactions.
What are your policies
on privacy and security?
Our online ordering system uses
secure servers. A system used by many companies around the world. It is
recommended by the majority of UK
high street banks and has an excellent track record in secure and private
transactions.
Will I receive unsolicited
emails or post?
No. Your details will not be passed on to anyone else by us.
Why do you need my phone number on the
order form?
We need your phone number should we need to contact you regarding your
order, payment or security issues.
